Portal

Customer Buyer Portal

Centralize order tracking, proof approvals, and reorder history across all your packaging suppliers.

Active Solution: CustomerStatus calls: EliminatedProof approvals: Same dayBatch records: 100% accessible

What it does

Capabilities

The Customer Portal provides brand procurement teams with total transparency into ongoing packaging runs. Track press schedules, approve digital proofs, maintain batch genealogy, and reorder identical specs without chasing updates across vendor emails.

  • Live production stage and delivery milestone tracking per line item
  • Digital proof approvals with full version history and comment trails
  • Downloadable batch compliance documentation with certificates attached
  • Streamlined repeat ordering against locked color targets and approved specs

FAQ

Customer Buyer Portal questions

Who is Customer Buyer Portal licensed to?
Customer Buyer Portal is licensed per site or per line. Marketplace membership is not required, and pricing is quoted after a scoping call on line count and integration surface.
How does Customer Buyer Portal integrate with existing systems?
Data flows through the shared Looppack batch record, with connectors for common packaging ERPs and a documented REST API for everything else. Historical data can be imported during onboarding.
How long is deployment for Customer Buyer Portal?
A single-line deployment is typically live in four to six weeks including operator training. Multi-site rollouts are sequenced one plant at a time.